Making Every Stay Accessible
McCormick Place strives to create the best possible experience for every guest, every time. Should you or someone from your organization require assistance while attending an event at McCormick Place, the following amenities may assist your team during their visit.
Entrances and Exits
McCormick Place has 4 designated drop-off points for taxis and cars that provide ramped curbs and automatic entry doors:
- Lakeside Center (East Building) – Drop off at Gate 37 (car drop off at Gate 31); pick up at Gate 30
- North Building – Drop off or pick up at Gate 22
- South Building – Drop off or pick up at Gate 4
- West Building – Drop off or pick up at Gate 40
Accessible Parking
Accessible parking is available in Lot A (located on Martin Luther King Drive), Lot C (located underground in Lakeside Center) and the Hyatt Regency McCormick Place parking garage.
Service Areas
First aid stations, restaurants, retail outlets and drinking fountains are wheelchair accessible. Restrooms provide either accessible or ambulatory stalls.
Signage
All McCormick Place public signs incorporate raised lettering and Braille.
Meeting Rooms and Theaters
All meeting rooms and theaters are wheelchair accessible, except rooms E268, E269, E272A, E272B, E272C, E272D (which are only available for limited use).
Elevators
Elevators are located near the main entrances in all McCormick Place buildings, and near the main exhibit halls on all levels.
Assisted Hearing Devices
TTY Phone access is available at the Security Command Center located in the North Building on Level 1. For more information, call our TTY number at 312-791-6505. Assisted listening transmitters and receivers are available free of charge on a first come, first serve basis.
Wheelchairs, Mobility Services and Oxygen Equipment
For wheelchairs, mobility scooters, power chairs and oxygen equipment rentals, contact our preferred service partner, Scootaround Mobility Solutions at 888-441-7575 or visit their website.
Accessibility Statement for Hiltons at McCormick
Date: 12/16/2025 This is an accessibility statement from Hiltons at McCormickMeasures to support accessibility
Hiltons at McCormick takes the following measures to ensure accessibility of Hiltons at McCormick:- Employ formal accessibility quality assurance methods.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hiltons at McCormick is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.Feedback
We welcome your feedback on the accessibility of Hiltons at McCormick. Please let us know if you encounter accessibility barriers on Hiltons at McCormick:- Phone: +1 312-791-1121
- Business Address: 123 East Cermak,, Chicago, Illinois 60616
Compatibility with browsers and assistive technology
Hiltons at McCormick is designed to be compatible with the following assistive technologies:- Firefox – view additional accessibility features here
- Chrome – view additional Google accessibility features here
- Internet Explorer – view additional ease of access options here
- Microsoft Edge – view additional accessibility features here
- Safari – view Apple accessibility features here
- Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
- Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.
Technical specifications
Accessibility of Hiltons at McCormick relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:- HTML
- CSS
- JavaScript
Limitations and alternatives
Despite our best efforts to ensure accessibility of Hiltons at McCormick, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.Assessment approach
This website was assessed for accessibility by the following approaches:- Self-evaluation at site launch
- External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 06/04/2026; 05/07/2026; 04/04/2026; 03/05/2026; 12/17/2025